Ordering Information

Online Catalog
If you place an order by mail or phone, please inform us that you saw our online catalog on the World Wide Web. We also welcome any comments or feedback on our website.

Terms
You can submit payment for your orders by sending a check or money order with your completed copy of the printable order form on our website. Orders paid by personal check may be held until the check clears. Click here for a Printable Order Form that you can fill out and mail in. We can accept credit cards directly. To place an order and charge it to your credit card, please call us between 10:00-5:00, CST.

You can also pay for your order with your credit card through PayPal. Click here to go to the PayPal site.

Most Orders Shipped Within 24 Hours
Our shelves are generally well stocked, so most orders go out the day we receive them. Remember that some items are made to order and will take longer to ship. Also, due to unpredictable supply, we sometimes run out of things. Please call in your order so we can advise you of any delays and suggest alternatives if possible.

Satisfaction Guaranteed or Your Money Back
All returns should be made within 30 days and items must be in new condition. Custom items and/or items altered in any way are not returnable. Shipping charges are non-refundable. We will exchange for other merchandise or refund the purchase price of the returned item, whichever you request. Please pack returned items securely and insure the package for your protection.

Returns
Once a piece of fabric has been cut off the bolt, it is non-returnable. Fabrics sold “By the roll” can be returned only if they are UNCUT! All returns should be made within 30 days and fabric must be in new condition. Shipping charges are non-refundable. We will exchange for other merchandise or refund the purchase price of the returned item, whichever you request. Please pack returned items securely and insure the package for your protection.

Packing, Delivery and Insurance (Continental U.S. Only)
Please add to your order accordingly. Shipping costs will be calculated based on your zone and weight of your order. Due to weight on Canvas and Oilcloth, extra shipping is required.

International Orders
For orders shipped outside the U.S., actual shipping costs will be charged. International Postal Money Order in U.S. funds is also acceptable. Please state preference of air or surface delivery, and include the appropriate amount of shipping. If you are unsure of the shipping costs, contact us by phone or E-mail.

All Prices Subject To Change Without Notice.

We do not have a printed catalog. This web site IS our catalog.
For questions or to place an order, please contact us at hamiltondrygoods@multipro.com or call 931-739-6061.